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Resume
Professional Experience
| | To the Point, founder
| 1996 - Present | | Freelance Writer, Editor, Consultant and Project Manager Clients include: Aetna, Inc. Children’s Center of Hamden Connecticut Council of Family Service Agencies - FROST'D (Foundation for Research on Sexually Transmitted Diseases, Inc.)
InterCommunity Mental Health Group ConnectiCosh, Inc. - MedUpdate/Lionheart Ventures, LLC
Mercer Management Group, Inc. St. Luke’s Roosevelt Hospital Center StayWell Custom Communications New York Academy of Medicine Youth Continuum, Inc.
| | Business Health Works, LLC, co-founder & managing member
| 1999-2001 | Healthcare and Non-Profit Consultant; Writer, Communications Expert
| Clients included: - Aetna
- ETP, Inc.
- Oxford Health Plans
- United HealthCare
- Youth Continuum, Inc.
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| Aetna, Employee Benefits Division, Middletown, CT | 1987-1996 | | Positions Held:
| | Head, Communications | 1993-1996 | | Managed Care Products Engineering and Management | | | | | | | | | Administrator/Project Manager | 1992-1993 | | Managed Care Operations/Communications | | | | | | | | | Administrative Consultant, Field System Services | 1990-1992 | | UM System Support | | | | | | Case Manager/Supervisor | 1987-1990 | | Focused Psychiatric Review/Human Affairs International | |
| | | | The Institute of Living, Clinical Social Worker | 1986-1987 | | Regional Alcohol & Drug Abuse Resources, Consultant, Counselor | 1983-1987 | | Mount Sinai Hospital, Therapist | 1985-1986 | | United Technologies, EAP Counselor | 1984-1985 | | Alcohol Detoxification Rehab Center, Counselor | 1981-1984 |
Education
| | | Master of Social Work - Casework/Administration - University of Connecticut | 1981-1986
GPA 4.09/4.3 | | | | Bachelor of Arts - Philosophy/Theology | 1975-1981 | | Holy Cross College, Worcester MA | GPA 3.47/4.0 | | John Carroll University, Cleveland, OH | GPA 4.0/4.0 |
Professional Memberships - American Society of Journalists and Authors; Association of Healthcare Journalists; National Association of Social Workers. Susan lives in Rocky Hill, CT with her husband and their dog and cat. She has recently authored a white paper on consumerism and clinical integration. Non-fiction credits include Newsweek's My Turn, The Washington Post Styles section, USA Weekend Magazine, Prevention, Health Magazine, Weekly Reader's Current Health-1, ATA World, The AKC Gazette, The Writer, Taking Care, Cat Women: Female Writers on their Feline Friends (Seal Press, 2007), Woman's Best Friend: Woman Writers on their Dogs (Seal Press, 2006) and The Renegade Writer's Query Letters that Rock (Marion Street Press, 2006). |
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